Do you want to place an order, check status on an order or simply need a part number? If so, we’re here to help! Masimo is committed to providing the highest quality service in the industry. During non-business hours and on Masimo-observed holidays, you can expect a return call from a qualified customer service representative by the next business day. See below for availability and local contact numbers.
|Region||Availability||How to Reach Us|
|United States||6:00AM to 5:00PM PST Mon-Fri||CustomerService-US@masimo.com||(800) 326-4890 x1|
|Canada||8:30AM to 4:30PM, EST Mon-Fri||CustomerService-Canada@masimo.com||(888) 336 0043 x2|
|Japan||9:00AM to 6:00PM, JST Mon-Fri||CustomerService-Japan@masimo.com||+81 47 328 5401|
|Europe, Middle East & Africa||8:00AM to 5:00PM, CET Mon-Fri||CustomerService-EMEA@masimo.com||+41 32 720 1188|
|Asia-Pacific||9:00AM to 5:00PM, SGT Mon-Fri||CustomerService-APAC@masimo.com||+65 6521 6700|