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Call Customer Support
- (800) 326-4890 - Choose option #1 for Customer Service
- (800) 326-4890 - Choose option #2 for Technical Service
International Inquiries – see below
(949) 297-7499 - Fax
Americas Headquarters:
- Masimo Corporation
- 52 Discovery
- Irvine, CA 92618
- USA
- Tel: +1 (949) 297-7000
- Email: customerorders@masimo.com
International Headquarters
- Route de Pierre-à-Bot 97
- 2000 Neuchâtel Switzerland
- Tel: +41 32 720 1111
- Fax.: +41 32 724 1448
- Direct Sales: EMEASales@masimo.com
- Distributor Sales: DistributorInternati@masimo.com
- OEM: OEMInternationalSale@masimo.com
| Country/Region | Contact Name | Phone Number |
| Technical Service - Masimo SafetyNet™ (remote monitoring product for COVID-19) |
Patients Healthcare Providers |
Tel: (800) 916-1270 Tel: (800) 893-0510 |
| Customer Support - All Other Products | Choose option #1 for Customer Service Choose option #2 for Technical Service |
Tel: (800) 326-4890 Tel: (800) 326-4890 |
| Country/Region | Contact Name | Address & Phone Number |
| Americas | Customer Service |
Masimo Corporation (Headquarters) |
| Canada | Myles Smith |
Masimo Canada ULC |
| OEM | OEM Sales |
52 Discovery |
| Country/Region | Contact Name | Address & Phone Number |
| Brazil | Customer Service | Masimo Latin America Rua Gal. Fernando Vasconcellos Cavalcanti de Albuquerque, 80 Salas 402 e 404 Bloco A Cotia - SP, Brazil, 06711-020 Tel: +55 11 4777 0987 Email: info-brazil@masimo.com |
| Latin America | Customer Service | Masimo Latin America Paseo de la Reforma 404, Piso 6 – 602 Edificio Moncayo Col. Juárez Mexico, D.F. 06600 Delegación Cuauhtémoc Tel: +52 5511-2799 Fax: +52 5207-7478 Email: info-latam@masimo.com |
| Country/Region | Contact Name | Address & Phone Number |
| Asia Pacific | Stacey Orsat | Masimo Asia Pacific Pte Ltd. 31 Ubi Road 1 #04-05 Singapore 408694 Office: +65-6521-6700 Fax: +65-6234-4086 Email: info-asia@masimo.com |
| China - Hong Kong & Macau | Jass Leung |
Masimo Hong Kong Ltd |
| China - Mainland | Christina Zhang |
Masimo China |
| India | Bruno Corda |
Masimo Medical Technologies India Pvt. Ltd |
| Japan | Tetsuro Maniwa |
Masimo Japan |
| Korea | Mac Kim |
Masimo Korea |
| Country/Region | Contact Name | Address & Phone Number |
| Dubai | Mohammad Talafha |
Masimo Middle East |
| Saudi Arabia | Customer Service |
Masimo Scientific and Technical Office |
| Turkey | Baris Avci |
Masimo Medikal Ürünler Ticaret Limited Sti. |
| Country/Region | Contact Name | Address & Phone Number |
| Australia | Myles Smith |
Masimo Australia Pty Ltd |
| Country/Region | Contact Name | Address & Phone Number |
| UK |
Masimo Europe Limited |
|
| Austria | Wilhelm Paul |
Masimo Österreich GmbH |
| France | Frederic Valentin |
Masimo Europe Limited Celtic Parc - Le Bois des Côtes Tel: +33 (0) 4 72 17 93 70 |
| Germany | Wilhelm Paul |
Masimo Europe Ltd. |
| International Headquarters |
Masimo International |
Masimo International Sàrl |
| Italy | Giovanni Polegri |
Masimo Europe Limited - Italian Branch |
| Masimo International All |
Customer Service |
Masimo International Sàrl |
| Netherlands (Belgium/Luxemburg) | Annemieke de Kam |
Masimo International Sàrl Fokker Logistics Park Tel: +31 (0)20 399 4336 Fax.: +31 135 832 222 |
| Poland | Mariusz Jamka |
Masimo Polska Sp. Z o.o. |
| Spain | Fernando Gabriel Suarez Lopez |
Masimo Europe Limited – Sucursal en España |
| Sweden | Tom Fransson |
Masimo Sweden AB |
| Switzerland | Nelson Wepfer |
Masimo International Sàrl |
If your company is interested in licensing Masimo SET® or Masimo rainbow SET™ technologies, please contact
| USA | OEM Sales | |
|---|---|---|
| Asia/Pacific | OEM Sales | |
| Europe | Nikolai Marinow | |
| Sweden | Tom Fransson | |
| Rest of the world | OEM Sales |
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